Refunds & Exchanges

Refunds

We do not offer refunds. Please double-check product details (size, color, name, and quantity) before completing your order.

Exchanges

If you need an exchange, please follow these steps:

1. Check locally first: Contact your local YMCA branch — they may be able to exchange the item for you in person.
2. If local exchange is not possible: You may return the item to us for an exchange, subject to the following costs and conditions:
   • The customer is responsible for return shipping of the original item and the shipping cost for sending the replacement.
   • Once we receive and inspect the returned item, we will process and ship the replacement.